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103 jobs found
06.09.2024
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NetApp Manager Technical Support - Second shift United States, Kansas, Wichita
Requires close supervision and detailed instruction on assignments / regional projects, usually technical in nature. Requires operational knowledge of area of functional responsibility. Assigns goals, tasks, reviews work, and writes...
Proven ability to professionally handle conflict and to effectively manage customer expectations. Ability to integrate diverse perspectives in critical situations to aid issue resolution. Proven ability to manage complex, high...
Assist in developing and implementing support services strategies for new and existing products. Collaborate with cross-functional teams to identify and resolve customer experience feedback. Analyze customer feedback and support metrics...
Lead a team of highly experienced TechnicalStaff, who runoperations, and are managing field and Customer issues related to products and solutions across the NetApp product portfolio. Experience leading an organization...
Job Summary1. Personalized Service2. Technical / Product Expertise3. Centralized support management4. Customized Proactive Care* This is a customer centric role in our Customer Success organization, not a Sales opportunity. **...
Proven leadership and customer-facing experience supporting large strategic customers. Hands-on technical expertise implementing NetApp cloud and on-prem products, technology, and solutions (CVO, NAS/SAN, FAS/AFF, ONTAP, and others). A cloud certification...
Requires close supervision and detailed instruction on assignments / regional projects, usually technical in nature. Requires operational knowledge of area of functional responsibility. Assigns goals, tasks, reviews work, and writes...
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