Amazon Sr Product Manager - Technical 

United States, Tennessee, Nashville 

600792764

As a Sr. PM-T within Amazon’s Logistics Insurance & Claims organization, you will own and deliver products and experiences used by internal and external customers for reporting on-road incidents on a global scale. You are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life, influencing without authority and driving day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules.
Key job responsibilities
•Manages product lifecycle from conception to release, iteration and maintenance, driving the right product for the customer experience while prioritizing work in backlogs to ensure delivery to expectations.
•Partner with other product managers to deliver a cohesive incident experience from occurrence to resolution for both internal and external customers.
•Act as a subject matter expert, simplifying and streamlining current incident reporting processes under a common strategy. Act as a subject matter expert for on-road incident reporting products and experiences.
•Develop and execute the product roadmap for incident reporting, aligning diverse stakeholders to your vision with consideration to business objectives and user requirements.
•Own the on-road incident intake and reporting space, aligning diverse stakeholders to your vision and roadmap.
•Contribute to engineering discussions around technology decisions and strategy related to your product(s.)
•Collected required data at the first notice of incident (FNOI), enabling downstream processes and connecting existing intake & reporting solutions under a common strategy.
•Accountable for financial, regulatory, and operational risk management related to the product, prioritizing closing any gaps or findings.
• Collaborate with internal customers and key stakeholders, including safety, technical, and operations teams.
•Develop processes with a global mindset, ensuring consistency in the support experience for users. Processes should work for everyone, not just a single region.

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 2+ years of technical product or program management experience
- 5+ years of product or program management, product marketing, business development or technology experience

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience or familiarity with telematics signals to include creation sources and event detection.
- Experience with omni-channel interaction data to include, but not limited to: call center operations and/or digital interaction flow-thru
- Experience with logistics incident management, commercial insurance claims, corporate investigations, or similar disciplines.