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Details
Responsibilities Requirements
- Working with our strategic customers in Japan and South Korea, such as Hyundai Card
- Implement data interfaces between Personetics and the bank, varying from simple fields mapping to complex logical implementation
- Analyze data flow within Personetics' system, understand the impact of information on end-user experience
- Research, diagnose, troubleshoot and identify solutions to resolve customers issues
- Manage escalations and work with R&D to resolve them
- Document solutions and knowledge using leading techniques, notes and formats
- Customer Oriented
- Experience in enterprise technical support or a similar position
- Fluent in English and Japanese- Must
- Experience working with data – data manipulation, transformation, aggregations etc
- Past experience with JSON / XML / other data formats
- Past experience with Web Services – Rest / SOAP
- Java knowledge is a must, Java experience is a plus
- Strong analytical and problem-solving skills
- Experience with Web Applications Servers (Tomcat/WebSphere)
- Excellent written and verbal communication skills in English
- Bachelor’s degree, certification in Engineering, or proven professional training in a software-related field
- Code troubleshooting capabilities: Java, JavaScript, DB, WEB – (advantage)
- Dockers deployment – (advantage)
