Amazon Sr Product Manager - Technical 

United States, Tennessee, Nashville 

661670230

As a Sr. PM-T within Amazon’s Logistics Insurance & Claims organization, you will own and deliver products and experiences used by internal and external customers for managing on-road incident workflows on a global scale. You are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life, influencing without authority and driving day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules.
Key job responsibilities
• Manages product lifecycle from conception to release, iteration and maintenance, driving the right product for the customer experience while prioritizing work in backlogs to ensure delivery to expectations.
• Partner with other product managers to deliver a cohesive incident experience from occurrence to resolution for both internal and external customers.
• Act as a subject matter expert, simplifying and streamlining current incident reporting processes under a common strategy. Act as a subject matter expert for on-road incident reporting products and experiences.
• Develop and execute the product roadmap for incident reporting, aligning diverse stakeholders to your vision with consideration to business objectives and user requirements.
• Own the on-road incident intake and reporting space, aligning diverse stakeholders to your vision and roadmap.
• Works closely with engineering on technology choices and helps them make the right architecture trade-offs.
• Work with business stakeholders and engineering teams to define APIs, algorithms, and identify where architectural changes are needed to create the right experience.
• Accountable for financial, regulatory, and operational risk management related to the product, prioritizing closing any gaps or findings.
• Collaborate with internal customers and key stakeholders, including safety, technical, and operations teams.
• Develop processes with a global mindset, ensuring consistency in the support experience for users. Processes should work for everyone, not just a single region

- Experience owning/driving roadmap strategy and definition
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 2+ years of technical product or program management experience
- 5+ years of product or program management, product marketing, business development or technology experience

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience with logistics incident management, commercial insurance claims, corporate investigations, or similar disciplines.