Senior Sr. Customer Support Management Professional jobs at Honeywell
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244 jobs found
13.05.2024
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Honeywell Sr CX Program Management Professional United States
Coverage of Technical Support Helpdesk phone & e-mail. Document all interactions with the customers. Point of escalation for Level I Specialists. Handle internal and external customer related issues and concerns...
This position requires the ability to work independently at a high level on complex engineering support tasks in alignment with business strategies/tactics:. Identifies and pursues improvement opportunities, develops revised processes,...
Manage Production Schedule. Provide training and Coaching. Manage People. Lead Meetings. Continuous Improvement. Execute Standardized Work. Continuous improvement and eliminate waste. Rapid Problem Solving. Lead the escalation process. Manage Metrics....
Define and execute global Customer Success and Customer Support strategy across HCE businesses and functions. Develop and implement comprehensive strategies to drive the adoption, expansion, and retention of our software...
Ability to introduce and structure new training courses. Develop and maintain training content. Develop content using e-learning tools (Video Editor, Articulate, Adobe Captivate etc.). Introduce & Maintain Training Catalog and...
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