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MSD OTC Collections Specialist year Contract 
Czechia 
59262473

04.08.2024

Job Description

Primary responsibilities for this position include, but are not limited to, the following:

  • Contact customers based on daily SAP FSCM worklist and record actions taken, promises to pay, disputes and follow ups.
  • Communicate via phone with customers in a daily basis with incoming and outgoing calls
  • Follow up on dispute resolution
  • Perform reconciliation of customer accounts
  • Prepare remittances is excel form which should be posted by Cash Applications team
  • Assure statement of accounts and Dunning Letter are sent to all our customers.
  • Download invoices from our system and send it to customers if needed
  • Escalate difficult cases with the local markets and follow up for resolution.
  • Perform other administrative task and supporting the managers

Education & Experience

  • Bachelor’s Degree in Business Administration, Accounting or Finance.
  • 1 to 2 years of experience in a finance or accounting department of a multinational company required
  • Collections experience required
  • Business-level English level and advanced level of Spanish language required.

Technical & Soft Skills Requirements

  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
  • Strong communication, interpersonal and organization skills required
  • Competency in MS Office applications (Excel, Word, PowerPoint) required
  • Experience using SAP desired
  • Demonstrated commitment to education and professional development
  • Attention to detail and analytical skills
  • Proactive mindset and advanced problem-solving skills
  • Ability to identify and work on improvement / efficiency opportunities

Current Contingent Workers apply


Project Temps (Fixed Term)


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.