MSD OTC Collections Specialist -French language 

Czechia, Central Bohemia 

983161065

Job Description

Primary responsibilities for this position include, but are not limited to, the following:

• Contact customers based on daily SAP FSCM worklist and record actions taken, promises to pay, disputes and follow ups.
• Communicate via phone with customers in a daily basis with incoming and outgoing calls
• Follow up on dispute resolution
• Perform reconciliation of customer accounts
• Prepare remittances is excel form which should be posted by Cash Applications team
• Assure statement of accounts and Dunning Letter are sent to all our customers.
• Download invoices from our system and send it to customers if needed
• Escalate difficult cases with the local markets and follow up for resolution.
• Perform other administrative task and supporting the managers

Education & Experience

• Bachelor’s Degree in Business Administration, Accounting or Finance.
• 1 to 2 years of experience in a finance or accounting department of a multinational company required
• Collections experience required
• Business-level of English language and advanced level of French language required.

Technical & Soft Skills Requirements

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Strong communication, interpersonal and organization skills required
• Competency in MS Office applications (Excel, Word, PowerPoint) required
• Experience using SAP desired
• Demonstrated commitment to education and professional development
• Attention to detail and analytical skills
• Proactive mindset and advanced problem-solving skills
• Ability to identify and work on improvement / efficiency opportunities

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.