Job Description
Primary responsibilities for this position include, but are not limited to, the following:
- Contact customers based on daily SAP FSCM worklist and record actions taken, promises to pay, disputes and follow ups.
- Communicate via phone with customers in a daily basis with incoming and outgoing calls
- Follow up on dispute resolution
- Perform reconciliation of customer accounts
- Prepare remittances is excel form which should be posted by Cash Applications team
- Assure statement of accounts and Dunning Letter are sent to all our customers.
- Download invoices from our system and send it to customers if needed
- Escalate difficult cases with the local markets and follow up for resolution.
- Perform other administrative task and supporting the managers
Education & Experience
- Bachelor’s Degree in Business Administration, Accounting or Finance.
- 1 to 2 years of experience in a finance or accounting department of a multinational company required
- Collections experience required
- Business-level English level and advanced level of Spanish language required.
Technical & Soft Skills Requirements
- Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
- Strong communication, interpersonal and organization skills required
- Competency in MS Office applications (Excel, Word, PowerPoint) required
- Experience using SAP desired
- Demonstrated commitment to education and professional development
- Attention to detail and analytical skills
- Proactive mindset and advanced problem-solving skills
- Ability to identify and work on improvement / efficiency opportunities
Current Contingent Workers apply
Project Temps (Fixed Term)
*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.