דרושים הייטק ביפן

• Leading end-to-end planning and execution of co-development projects, from early-stage customer engagements through to delivery, in close collaboration with business development, engineering, and production teams
• Managing day-to-day project operations, including scheduling, task tracking, risk mitigation, and cross-functional coordination with both internal and external stakeholders
• Supporting customer game productions by aligning with technical art and engineering leads on resource planning, staffing, and milestone tracking
• Driving continuous improvement by documenting production outcomes, reporting project health, and identifying opportunities to optimize workflows and enhance Unity Engine capabilities
• Providing strategic input on regional trends and customer needs in Japan and APAC, contributing to internal planning and long-term business alignment

• Proven experience in project or program management within the gaming or related technology (or entertainment) industries, with a strong track record of leading complex, multi-stakeholder projects
• Exceptional leadership and team management skills, with experience in guiding diverse, global teams
• A solid understanding of game development workflows, or the ability to work closely with developers and technical stakeholders to translate customer needs into actionable plans
• Fluent in Japanese and business fluency in either English or Korean with excellent communication and interpersonal skills, the ability to present complex information clearly to executive staff and key stakeholders
• Familiarity with industry standard project management tools and methodologies, with a continuous improvement mindset

• Experience in strategic planning or customer-facing proposal work is a plus

• International relocation support is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Partner with APAC Sales teams to identify, qualify, and position Unity’s Customer Success products, including Support, Training, and Consulting, to drive customer adoption and retention.
• Collaborate with SMEs and regional stakeholders to design and scope customised success solutions aligned with customer goals.
• Track and report on Customer Success deal pipeline across the APAC region, providing insights that support forecasting and revenue growth.
• Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
• Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

• Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
• Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
• Proficiency in managing and analysing sales pipelines using CRM tools such as Salesforce.
• Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
• Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

• Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
• Experience supporting enterprise or government clients within the APAC region.
• Knowledge of customer success methodologies or service delivery frameworks.
• Exposure to professional training, consulting, or enablement program design.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

This is a permanent position based in our Tokyo office. Travel is not required but you will have opportunities to attend conferences and visit customers.

• Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
• Tackle customer problems via online ticketing and any other appropriate communication medium
• Collaborate with your colleagues to ensure team success
• Maintain excellent relations between the Engine Support team and other departments within Unity

• Strong Japanese communication skills
• Unity Engine and C# programming experience
• High level of understanding of Unity Engine features such as Addressable and Netcode
• Debugging and profiling experience

• Experience in the developing and the shipping on Android / iOS / Steam / VR / XR / platform project
• C++ experience
• Experience in the networking programming
• Work Experience in the Games / Entertainment Industry
• High level of understanding of Graphics API (DirectX 12/Vulkan/Metal) and Shaders.

• International relocation support is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Leading and mentoring a team to provide technical support and consultations to our strategic partners, including platform owners and key software developers.
• Collaborating with internal Unity teams, key developers, and clients on technical solutions.
• Cultivating and maintaining strong business relationships with VIP customers in the gaming and entertainment industry.
• Designing and producing customized technical consulting and support service products for strategic partners.

• Proven strong leadership and people management skills, with the ability to develop career paths for team members.
• Comprehensive understanding of all aspects of the software development lifecycle.
• Deep knowledge of global video game and entertainment business trends and history. Familiarity with international business protocols and culture gaps, especially between Japan, US, and EU.
• Strong communication and excellent presentation skills.Ability to work effectively as part of a diverse team.Professional proficiency in English and Japanese.
• B2B consulting experience in relevant industries (gaming/entertainment, software development, etc.)
• Reporting directly to the VP of the organization to drive business direction and work with staff on service issues.Collaborating with Unity's engine R&D team and clients to establish platform engine release management procedures.

• Work experience with multi-region game developers or publishers.
• Experience in game or software development in a leadership role.
• Management or director experience in small to mid-sized organizations.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.