Collaborate closely with Product, Design/UX, DevOps, and other R&D teams. Lead an autonomous team of software engineers who are working closely with product management for achieving business goals. Put special...
Working closely with other teams to define requirements and ensure the end-to-end high-quality product delivery. Translate business and operational needs to technical requirements looking at the end-to-end customer experience both...
Manage internal Customer Journey knowledge base content, including customer facing texts and instructions for Operations associates. Proofread, re-structure and edit articles written by Knowledge Specialists. Continuously review and improve existing...
Conduct market research to identify customer needs and market trends. Develop and execute product strategies that align with business goals and customer needs. Create and maintain product roadmaps, prioritize features,...
Managing the departmentโs budget process from A to Z โ from the setup, while collecting the needs through its building stages and constant monitoring. Leading all cross-department customer processes and...
Lead the tech domain of Operations, in collaboration with all relevant stakeholders (Product, Project, R&D, Data, and more). Manage the Ops technical group globally in the various Payoneer hubs. Oversee...
Lead and manage a team of FinCrime investigators / risk analysts. Coach, train, motivate, and drive the performance of the team. Ensure FinCrime/Risk Operations are performed smoothly, effectively, and efficiently,...
Collaborate closely with Product, Design/UX, DevOps, and other R&D teams. Lead an autonomous team of software engineers who are working closely with product management for achieving business goals. Put special...