Jobs at Cyberark

This position requires you to make efforts through cold calling, email, and web-based initiatives, to generate new conversations and opportunities for the team to close new business. Prior lead generation or sales prospecting experience and a college degree are not required but may enhance your candidacy for this role.

What you will do:

• Proactively prospect new business opportunities with commercial accounts via cold call, email, prospecting tools, & marketing leads provided
• Determine and understand a prospect company’s primary business issues to match a fitting solution
• Manage time effectively, meet personal goals and work effectively with members of the assigned territory
• Understand and communicate CyberArk’s role in the privileged account security space
• Ability to manage and track opportunities and pipeline in Salesforce
• Professionally represent yourself and CyberArk at all times to prospects, customers and vendors
• Improve your skills on a continuous basis, asking for help whenever necessary

• Self-Motivated and persistent
• Strong conversational and written communication skills
• Creative problem-solving and strong interpersonal skills
• Ability to embrace the team culture approach
• Humility to ask for help when needed
• Ability to multi-task while achieving quota
• Bachelor’s Degree is highly preferred

The salary range for this position is $51,000 – $67,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Responsibilities:

The ideal candidate for this role must be self-motivated with a proven track record in relevant software sales vendor or possess knowledge of similar technologies. You should be comfortable working in a dynamic technical organization with a rapidly expanding customer base. Strong presentation skills are essential, along with the ability to be organized and analytically, effectively eliminating sales obstacles through creative and adaptive approaches.

• Establish and maintain customer relationships at the executive and business decision-maker level, including but not limited to CISO, CIO, and other executives responsible for IGA, Identity and IAM, security, risk, compliance, and operations.
• Develop and present compelling business cases to customers, maintaining expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• Partner closely with Sales Account Teams, Solutions Engineers, Subject Matter Experts, and Professional Services to align the technology architecture with the customer's desired business outcomes.
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of the customer's technology investment.
• Collaborate with Channel Partners, Resellers, and Systems Integrators to penetrate new accounts and extend the reach of CyberArk’s endpoint solution in the assigned geography.
• Enhance CyberArk’s IGA and Identity solution portfolio by understanding and communicating key customer requirements and use cases that meet prospects and customers’ strategic initiatives while broadening CyberArk's product and solution capabilities.
• Drive account management responsibilities, including solution creation, solution offering configuration management, order issuance, service delivery, service management, and revenue recognition.
• Be recognized internally as a subject-matter expert on Identity, including how to best position against competitors in our market(s).
• Work independently and as part of a sales team to identify, scope, negotiate, and close new sales opportunities to meet and exceed established sales quotas.
• Provide comprehensive account plans and strategies to win new business with new and existing customers.

• Bachelor’s degree or equivalent experience.
• 5+ years of prior sales experience in cybersecurity, identity, IGA, or related markets.
• Proven track record of strategic account management and software sales, consistently meeting or exceeding a quota in excess of $1M.
• Demonstrated history of successful collaboration as part of a sales/account team in a strategic selling capacity.
• Ability to engage in various account management situations, balancing strategic and tactical thought leadership.
• Strong presentation skills and the ability to build and present high-quality product overviews to both internal and external audiences.
• In-depth knowledge of Identity Security, IGA, and Security best practices, terminology, and technology employed by large enterprises.
• Comprehensive understanding of Identity Security, IGA, and Security vendors and products, with the ability to compare them to CyberArk products. Emphasis on endpoint vendors and technologies used across large enterprises for both on-premises and cloud environments is preferred.
• Experience interacting with Product Management to articulate nonstandard/custom requirements based on customer needs.
• Excellent oral and written communication skills, capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Aptitude to understand customer needs, overcome objections, assist in the development of business use cases, and successfully position for technical wins.
• Ability to travel within the assigned territory and other locations approximately 30% of the time.

The salary range for this position is $108,000 – $150,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Key Responsibilities:

• Lead the regional Customer Success function, ensuring that every engagement—whether human-led or digitally delivered—is designed to drive clear and measurable customer outcomes.
• Build and maintain strong relationships with Key Customers ensuring their needs are met and expectations exceeded" so that applicants are aware it is a customer facing role.
• Continuously optimize our customer engagement strategies to align with lifecycle maturity and account segmentation, ensuring comprehensive coverage across our growing and diverse customer base.
• Collaborate cross-functionally with Sales, Product, Support, and Marketing to build a frictionless customer journey focused on value realization, retention, and expansion.
• Champion a data-informed approach to customer management by embedding predictive analytics and AI tools that enable early risk identification, personalized experiences, and scaled engagement models.
• Embed feedback mechanisms that ensure the voice of the customer is systematically captured, analyzed, and translated into actionable insight—driving improvements across the business.
• Develop and maintain dashboards and reporting mechanisms that track key metrics aligned with industry standards and internal goals, with visibility at all leadership levels.
• Cultivate an inclusive, future-ready team culture that embraces innovation, agility, and accountability. Invest in career development and capability building to support both current needs and future growth.

• 15+ years of experience in Customer Success, Onboarding, or Professional Services roles, with at least 8 years in a leadership capacity.
• Proven expertise in managing global SaaS onboarding programs, driving adoption, and accelerating time-to-value.
• Strong understanding of customer success methodologies, subscription models, and SaaS customer journeys.
• Experience with customer engagement strategies, data-driven decision-making, and process automation.
• Ability to lead cross-functional initiatives and influence senior stakeholders.
• Exceptional communication, relationship-building, and problem-solving skills.
• Comfortable working in a fast-paced, evolving environment, balancing strategic and hands-on execution.
• Willingness to travel as needed.

The salary range for this position is $173,000 – $240,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

You will use your expertise in data storytelling, SQL, and BI tools to not only build dashboards but also to influence and guide stakeholders. A deep understanding of subscription-based revenue models, key financial metrics (e.g., ARR), and stakeholder management is essential to excel in this role. By delivering meaningful recommendations and insights on forecasting, budgeting, cash flow, and broader SaaS metrics, you will have a direct impact on our growth and financial performance.

• Independently design and deliver compelling data stories for Finance leadership, articulating how specific findings connect to strategic decisions. Strong presentation and communication skills are critical
• Conduct ad-hoc analyses using Snowflake to provide real-time support for critical business questions
• Identify potential issues and opportunities before they become urgent, proposing smart solutions proactively
• Analyze large datasets to identify trends and anomalies, summarize findings, and provide clear, concise recommendations
• Collaborate with the different teams within the Finance organization to identify opportunities for process improvement and automation of legacy processes
• Drive adoption and usage of reporting and KPI metrics

• Bachelor’s degree in quantitative or related field
• 4+ years of experience in business intelligence, analytics, or related role, preferably supporting finance teams
• Hands-on experience with BI tools (e.g., Tableau, Power BI)
• High proficiency in SQL for querying and manipulating complex datasets
• Familiarity with Salesforce (for CRM and pipeline data) and ERP systems like NetSuite (for financial data management)
• Strong understanding of financial concepts
• Ability to prioritize multiple projects and work in a dynamic, fast-changing environment across distinct functions, countries, and levels of seniority.
• Excellent verbal and written communication skills
• Smart, bold, and humble attitude to work collaboratively with CyberArk colleagues

The salary range for this position is $87,000 – $121,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

We are excited about the
6-monthpaid Returnship Program - Customer Support Engineer! To qualify for the Returnship Program you must have taken a voluntary career break of 2+ years and are currently looking to re-enter the workforce.

During the Returnship, you will refresh your existing skills and receive specialized learning and development and mentorship from our client services teams on our Customer Support team. As part of a peer group of fellow returners, we’ll make sure you have access to networks and the support you need to feel empowered to re-enter the workforce with confidence. Upon successful completion of the program, there will be an opportunity to apply for full-time employment.

Responsibilities:

• Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.
• Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired knowledge.
• Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer facing platforms.
• Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company.

• Candidates who have taken a voluntary career break of 2+ years.
• At least 3-5 years’ of previous experience in Technical Support or a position of similar nature in a software company.
• 3+ years of experience at a SaaS or security vendor in a consultancy or advisory role
• Capable of understanding the technical aspects of a complex system.
• Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
• Must have excellent communication skills and a passion for providing world-class service.
• Experience of directly supporting enterprise-level customers.
• Ability and desire to learn products and technologies.
• Must be able to work independently as well as with others, as part of a domestic and international team.
• Excellent time management, decision making, prioritization and organization skills.
• Thorough knowledge of Microsoft Windows operating system and server platforms with emphasis on Windows 2008/2012/2016 Server
• Nice to have CyberArk experience

The hourly pay range for this position is up to $35/hour.

Being driven and innovative is what we need. This role will allow you to grow professionally and build relationships that will last a lifetime.

• Support CyberArk’s AWS infrastructure and software
• Measure and manage the reliability and performance of SaaS environments as well as work on building automation to prevent problem reoccurrence
• Use cloud configuration management, deployment and compliance tools such as CloudFormation, Helm, Kubernetes, Terraform, Salt and Ansible across both Windows and Linux environments
• Ensure cloud-based architectures meet availability and recoverability requirements
• Implement AWS best practices, cloud-based monitoring, alerting, and observability - PagerDuty, CloudWatch, Grafana, Datadog and OpenSearch
• Support and guide tooling initiatives that enhance team output and reliability
• Develop and continuously improve automation of manual processes
• Work with engineering and product teams to identify areas of improvement
• Respond to production incidents and participate in on-call rotations

• B.S. in Computer Science or equivalent experience
• Minimum 5 years of experience managing AWS infrastructure
• Minimum of 3 years in a senior, architect or a technical lead role of site reliability
• Advanced knowledge in Ansible automation, Kubernetes, CI/CD
• Advanced knowledge of Infrastructure as a Code (Terraform), CloudFormation
• Solid understanding/experience of web services, databases and related infrastructure/ architectures
• Proven track record of managing reliability and performance for large-scale, enterprise-level SaaS environments
• Strong level of scripting and automation expertise, using Python or an equivalent language
• Strong analytical and problem-solving abilities, with a proactive approach to identify and mitigate issues.
• Previous experience with FedRAMP or DOD compliance requirements and audits
• Previous experience using or managing CyberArk SaaS products is a plus
• A deep understanding of Site Reliability, infrastructure, and Cloud Platforms
• Experienced in supporting an enterprise-level SaaS environment

We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $119,000 – $165,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Duties & Responsibilities:

• Responsible for end-to-end payroll process for multiple entities including hourly, salaried, multi-state and foreign payrolls.
• Ensure accuracy and timely completion of payrolls.
• Calculate and apply deductions for taxes, benefits, and other withholdings.
• Enter and process stock-based compensation transactions
• Review and update payroll information in ADP based on notices from HRIS system.
• Coordinate with supervisors to obtain approvals for hourly employees’ time records
• Maintain payroll and tax reports for completed pay dates
• Maintain accurate payroll records and employee information
• Respond to employee payroll related questions and provide guidance through excellent customer service to employees internal stakeholders.
• Perform regular internal payroll audits to ensure accuracy and compliance.
• Participate in SOX process and external audits as required
• Stay informed about current payroll laws, regulations, and best practices to ensure compliance.
• Assist the Payroll Department on special projects, audit request and report requests for quarterly/annual reporting

• 5+ years of payroll processing experience
• Prior experience with ADP WFN is required
• Experience with payroll processing for a public company setting
• Knowledge of Canadian payroll is a plus
• Proficient in Microsoft Excel pivot tables & VLOOKUP functions
• Ability to handle confidential information with integrity and discretion
• Strong communication and interpersonal skills
• Ability to multitask, prioritize tasks, and meet strict deadlines
• Strong understanding of payroll regulations and tax laws.
• Commitment to providing excellent customer service
• Organized and methodical approach to tasks
• Ability to work in a collaborative environment and meet deadlines

The salary range for this position is $72,000 – $100,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.