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Microsoft Cloud Operations Risk Manager 
Taiwan, Taoyuan City 
438457519

23.03.2025

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations thatgreat work

Position Description:

is responsible for

is responsible forFurther, the role will be accountable fordriving compliance excellence through theof risks,and process enhancements


Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
    • OR equivalent experience.

Preferred Qualifications:

  • Master’s Degree or MBA
  • Excellent communication skills with ability build relationshipsand influenceindividuals at all levels.
  • Familiarity with Volume Licensing business model
  • inclusive of other go-to-market motions outside of volume licensing
  • Proven ability to independently and effectively create solutions that can be globally implemented and ability to influence others in theiradoption.
  • Challenge Status-quo (Growth-Mindset).
  • Broad working knowledge of Microsoft including business groups, segment and support functions including multiple channels and business groups.
  • Experience working with Azure usage data
  • Experience in deal and transactional risk management, legal/regulatory controls, policy & enforcement
  • Exceptional attention to detail and analytical problem solving, with judgement to make decisions in ambiguous situations.
  • Experience working in a fast-paced international environment, managing stakeholders, processes and collaborating with diverse teams across multiple time zones and cultures for shared outcomes.
  • Demonstrated change & project management skills.
  • Excellent written and verbal communication skills, including presentation and negotiation abilities (open, confident communicator effective in senior levels of engagement)
  • Working knowledge of international business practices
  • Able to work in a pressured environment to tight deadlines whenrequired.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities
  • SOX Controls:
  • Control Design & Build:Work with various teams to design, build and implement new controls to support new transactional business models including Commercial,Non-Standard Deal Solutions, Cloud Transact,
  • Control Run & Optimize:Provide ongoing support of operations anti-corruption controls, testing and sign-off for data management and trade controls, and provide continuous maintenance to existing controls.
  • Policy Exceptions:Collaborate andmaintainthe oversight of scoped program, policy, and exception processes in relationship to transactional and field support.
  • Internal SOX Audit Readiness & Success:Supportactivities and readiness with internal and external auditors to prepare and execute all audits to achieve successful and green audits.
  • Transactional & Deal Compliance:Escalation point foridentifiedstakeholder base to assess and review proposed options to de-risk transactions to ensure the solution adheres to internal controls. Assess and execute exception resolution and override for edge case scenarios.
  • In partnership with the BCM site lead and Corp, provide insight and consultation to ensure SOX controls can be executed andmaintainedduring a BCM event for the transactional scope.
  • Compliance Assessments for Launch:
  • Control Environment Subject Matter Expert(SME):Be a subject-matter expert for our transactional engine toprovideguidance, SME level knowledge for both systemic and policy related oversight.
  • Process Improvements:Drive continuous process improvements via analysis and identification of opportunities with a global consideration.
  • Leverage reporting and analytics to managecontrol environments.
  • Communication:Communicate and influence across all levels, including senior management.
  • Demonstrates curiosity to learn about and support transactional workloads.
  • Deep understanding the Microsoft Sales Process (or similar industry sales process) and associated transactional motions.
  • Continuous ProcessImprovement Mindset.
  • .
  • Understanding of current MS Commercial processes including documents, systems, and organizations.
  • Adept in Process Design and Execution.

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