Wells Fargo Lead Systems Operations Engineer 

United States, North Carolina, Charlotte 

99501269

About this role:

,, andobservability maturity

You will be responsible for transforming and maturing global support services, promoting adoption of core toolsets, and strengthening partnerships across technology and business. The environment includes large-scale, Tier 1 applications (e.g., IIS/.NET/SQL), multi-tier web hosting, clustering, and load balancing. You will ensure compliance with corporate policies on security, documentation, audit, and change control.

In this role, you will:

• Lead complex, high-impact initiatives including systems consultation and SRE strategy implementation.
• Drive observability improvements by identifying gaps in monitoring, logging, and tracing across platforms.
• Collaborate with engineering teams to define SLIs, SLOs, and error budgets.
• Automate operational tasks and incident response workflows using modern programming languages (e.g., Python, Go, Bash).
• Design and implement scalable, resilient systems usinginfrastructure-as-codeand CI/CD pipelines.
• Conduct root cause analyses and postmortems to improve system reliability.
• Consult on technical changes and enhancements with a focus on performance, scalability, and fault tolerance.
• Partner with architects and engineers to align with enterprise strategies and ensure secure, maintainable solutions.
• Lead and mentor a distributed team, fostering a culture of continuous learning and operational excellence.

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience in SRE, platform engineering, or production support roles.
• 2 years of experience programming in one or more languages such as Python, Java, or Go.
• 1+ years of experience with Cloud technologies

Desired Qualifications:

• Strong understanding of distributed systems, cloud platforms (OpenShift, Azure, GCP), and container orchestration (Kubernetes).
• Experience with observability tools such as Prometheus, Grafana, AppD, or Spunk.
• Familiarity with CI/CD workflows, version control systems, andinfrastructure-as-codetools (e.g., Terraform, Ansible).
• Proven ability to identify and remediate gaps in system observability and performance.
• Excellent problem-solving skills and ability to lead cross-functional teams.

Job Expectations:

• Ability to travel up to 10%
• Ability to work on-site at approved location listed
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.