Uber Head SMB Hero Account Management Uber Eats 

United States, West Virginia 

991553697

About the Role

- - - - What You'll Do ----

1. Work with senior leadership to drive the overall strategy and growth for your customer segment in the UberEats business in Japan
2. Provide coaching, direction and leadership for a team of sales managers and executives
3. Work with XFN stakeholders to develop strategies to grow, engage and deliver on our Restaurant Partners core objectives
4. Plan and prioritize your teams focus areas and customer segmentation to ensure high efficiency and attainment of customers objectives while taking a strategic, solution based approach
5. Leverage the appropriate suite of Account Management tools are utilized as part of your team strategy, including QBR’s, JBP’s and Account Plans.
6. Facilitate quarterly planning sessions with your teams to ensure Financial and OKR plans are robust and goals are achieved
7. Perform regular review sessions with your team to ensure performance is on track to goals and give coaching and advice to your team to close any performance gaps to target
8. Build the future of the SMB Hero function in Japan, from helping shape our SMB Hero support function, to prioritizing key brands, supporting expansion into new markets, and applying efficient tierring method to better allocate precious resources.
9. Meet or exceed monthly team revenue quotas, and manage the operational aspects of acquiring and managing SMB Hero restaurant partners
10. Recruit, interview and hire prospective team members
11. Develop a high-performing team culture through 1 on 1 process, Impact check ins, PDP documents and formal/informal coaching

- - - - What You'll Need ----

1. Native level Japanese and Business level English
2. At least 10 years of sales experience in a high-growth company
3. At least 5 years of sales management and/or general management experience
4. Deep understanding of SaaS products and marketplace businesses
5. Demonstrated ability to train and guide sales teams in selling techniques, and to develop and motivate a sales team
6. Skilled at managing sales activities and analyzing metrics to deliver on sales plans, able to develop a data driven strategy

- - - - Preferred Qualifications ----

1. If you have an extended network and prior experience in Japan’s restaurant industry are plus
2. MBA preferred

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .