JPMorgan Product Delivery Director - Digital & Design Domain Services Payments 

United States, New York, New York 

399125321

Job responsibilities

• Direct principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Own the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintain a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coach and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Act as a trusted advisor and thought leader on key opportunities identified related to product execution and continuous process improvement
• Own materials and regular reporting on efforts to CIB leadership and cross-functional stakeholders - tell the Digital & Design Domain Services story
• Identify opportunities in the organization and leverage expertise, influencing skills, and the internal network to execute against them
• Develop a deep domain knowledge of various financial services and products including payments, banking, and digital

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive experience leading operational management and change readiness
• Experience in enterprise-wide release and deployment processes and strategies
• Advanced knowledge of the product development life cycle, technical design, and data analytics
• Superior written and oral communication and presentation skills with experience communicating effectively with diverse audiences – across business and technology partners, including senior leadership
• Consulting orientation with ability to influence and effectively lead cross-functional teams
• Basic data analysis skills and ability to ‘tell a story’ using data-driven insights

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• 5+ years of experience at a consulting firm
• Deep understanding of the financial services and/or payments industry