Manage Collections digital contact strategies related to Branded cards and Citi Retail Services portfolios
Evaluate effectiveness and optimize existing strategies and develop/test new strategies for Collections, using statistical methodologies
Perform hypothesis development and design Champion/Challenger tests to determine impact from new treatments and development of recommendations
Conduct P&L analysis and impacts to other key delinquency metrics and oversight for implementing recommendations
Develop programming solutions using SAS and other programming and data querying tools to drive answers to analytic challenges and information for management decisions, observations and tracking
Participating in creating system requirements for new collections strategies and represent Risk Management throughout the development life cycle of a new strategy or policy
Collecting and interpreting data for ad hoc projects
Making recommendations and communicating results to senior management. Representing Risk Management on inter-departmental Process Teams
Qualifications
6-10 years experience inStatistics/Analytics/DecisionManagement will be desirable
Minimum 3-5 years of Credit Cards related experience or 6+ years related analytic experience using quantitative analysis, preferably in a risk context
Minimum 3-5 years of experience in statistical analysis with working knowledge of at least one of the following programming languages : SAS (preferred), SQL, R, Python or some equivalent
Experience with SQL programming in a UNIX environment
Strong communication and presentation skills, leadership skills
Risk analytics and project management skills
Education
At minimum Bachelor's level degree in Business, Statistics, Mathematics, or Engineering. Master’s degree preferred
Risk ManagementRisk Framework and PolicyFull timeWilmington Delaware United States$125,760.00 - $188,640.00