Wells Fargo UX Writer - Senior Content Designer 

United States, California, San Francisco 

197294886

In this role you will:

• Write compelling and engaging copy that translates complicated concepts into simple-to-understand digital experiences for web, app, and messaging.
• Contribute to design initiatives that bring to life simple, joyful, usable digital experiences
• Collaborate with XD, business, product, legal, and accessibility partners to develop content and strategies to match our brand's goals with audience expectations.
• Assist in editing and proofreading content to ensure accuracy and clarity of messaging.
• Stay informed about emerging content design trends, tools, and best practices, and proactively suggest improvements to enhance the content strategy.
• Enforce content guidelines and ensure consistent brand voice, style, and messaging across all channels.
• Present ideas, collaborate and build consensus, and drive projects forward.
• Maintain copy decks as a source of truth for legal, transcreation, and development partners.

Requirements:

• 5+ years of experience as a content designer or similar role, with a strong portfolio showcasing successful digital projects.
• Exceptional creativity and a deep understanding of design principles, user experience, and storytelling.
• Proficiency in graphic design tools such as Figma or other relevant software.
• Excellent project management skills with the ability to handle multiple projects and meet tight deadlines.
• Strong analytical mindset, with experience in leveraging data to drive content decisions and improvements.
• Expertise in content design trends and customer experience.
• Outstanding communication and presentation skills, with the ability to effectively convey ideas and strategies to stakeholders and team members.

Desired Qualifications:

• Deep experience writing across different digital platforms (desktop, mobile Web, and app)

• Experience writing for responsive experiences with a mobile-first cross platform mindset

• Diverse professional background and industry experience beyond Financial Services

• Exhibits positive energy and leadership, as well as a willingness to work outside of a typical content role to deliver holistic solutions to customer problems

• Ability to break down complex topics into concise customer-friendly content

• Meticulous attention to detail and great organizational skills

• Experience working cross-team and managing input from multiple stakeholders

• A motivated, self-starter who can juggle multiple projects at once

• Ability to consider (and help solve) user problems creatively and critically

• Understand how to prepare content for accessibility (ADA) and search engine optimization (SEO)

• Comfortable working with both remote and in person teammates and in an Agile environment

• A storyteller who draws users into our brand by weaving together a narrative that engages, and then re-engages, audiences along multiple touchpoints

• (Someone who possesses) a deep empathy to understand our audience(s), their needs and how to earn their attention and keep it

• A ruthless editor who’s willing to cut anything that doesn’t add value

• Experience using content strategy and information architecture methodologies to optimize content

• Bonus points for having created content for testing methodologies (user testing, A/B or multivariate)

Pay Range

$84,000.00 - $179,200.00

19 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.