Technical Support Advisory - Exo jobs at Microsoft in Taiwan, Taoyuan City
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Taiwan
Taoyuan City
445 jobs found
17.07.2025
M
Microsoft Technical Support Engineering - Azure Networking Taiwan, Taoyuan City
Own, troubleshoot, and resolve complex customer technical issues on the Azure platform. Deliver consistent, high-quality support experiences aligned with CPE (Customer and Partner Experience) goals and response time SLAs. Analyze,...
Manage Product Feedback Lifecycle. Oversee end-to-end customer feedback processes, including triage, reporting, dashboard development, and analysis. Ensure Copilot experiences are refined based on data-driven insights, addressing customer needs with high...
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product developmentOR equivalent experience. OR equivalent experience. 3+ years of experience managing cross-functional and/or cross-team projects....
Experience with virtualization (Hyper-V is added advantage). Familiarity with additional Backup tools and storage solutions. Knowledge of Installation/Setup and troubleshooting - Failover Clustering, backup tools, Hyper-V, Docker, Kubernetes, and storage...
Please note that this position is designated exclusively for candidates registered as persons with disabilities (PWD). Proof of disability status will be required as part of the recruitment process. Minimum...
Bachelor's DegreeAND4+years experiencein engineering, product/technical program management, data analysis, or product developmentOR equivalent experience. OR equivalent experience. 2+years experiencemanaging cross-functional and/or cross-team projects. Experience inData and Analyticsplatforms, services, and solutionson...
10+ years of technology industry, customer service, or related experienceo OR Bachelor's Degree in technology, business, or related field AND 8+ years of technology industry, customer service, or related experienceo...
Own, troubleshoot, and resolve complex customer technical issues on the Azure platform. Deliver consistent, high-quality support experiences aligned with CPE (Customer and Partner Experience) goals and response time SLAs. Analyze,...
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