NetApp Senior Business Desk Cloud Operations Manager 

United States, Oregon 

993783014

Drive upfront structuring of Business Desk ownership of Cloud Hyperscaler Transactions by:

• Refining Business Desk (BD) responsibility for present and future
• Driving the BD process and ensuring process documentation of functions and flows
• Providing readiness of BD responsibilities to the broad Business Desk and awareness to the Field of Business Desk responsibilities
• Ensuring BD has access and understanding of any tools, dashboards, or reports to assist with their responsibilities

Support Business Desk, Field and Cloud Pricing at Opportunity Level by being:

• Primary central resource for Geo Business Desks on Cloud offers and pricing strategies
• Escalation resource for Marketplace Operations Team on Hyperscaler private offer discounting strategies
• An expert on specific deal opportunities across processes, pricing, and tools
• Owner and architect of Key Performance Indicators to provide deal-level insight to improve future pricing structures

• Strong understanding of Cloud Marketplace Offers and transactional processes

• Strong oral and written communication skills

• Ability to work collaboratively within a team environment

• Creative approach to problem-solving

• Program Management training or experience

• Typically requires a minimum of 12 years of related experience as well as a Bachelors degree or commensurate experience