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Bring out your best
1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
What you’ll do:
Expected start date August, 2024
· Monitor critical support incidents
· Perform initial review of support incidents
· Maintain SLAs adherence
· Participate in local or global projects
· Maintain high Customer Satisfaction in all customer interactions
What you bring:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
· Fluent English (oral and written) that can be in contact with customers and colleagues globally via email, system and phone. Spanish is a plus
· Strong customer focus and communication skills (oral/written).
· Team player and contributes for a great environment.
· Preferred Technical Knowledge:
o Familizared with Cloud Computing environments (API, SaaS, SAML)
o Familiarized with Object Oriented programing languages
o Understanding of payroll processes
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