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SAP SAP iXp Intern - SuccessFactors Cloud Support 
Brazil, Pará, Itaituba 
136542286

11.07.2024

meet with mentors, make new friends across the globe and create an empowered personal network.
gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
Location:São Leopoldo, RS - Brazil (hybrid)

  • Assess and resolve reported incidents by means of knowledge databases and/or verifying customizing entries or hardware parameters
  • Root Cause Analysis of reported incidents
  • Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
  • Participation in global projects around support processes, infrastructure requirements and quality assurance
  • Report errors to Development
  • Provide consulting for customers on procedural issues and queries
  • Monitor and enable SLA fulfillment via queue monitoring.


What you bring:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • You relish working on meaningful projects and are energized by lifelong learning.
  • Good written and verbal communication skills;
  • Good presentation skills;
  • Undergraduate students in IT/Computer Science, Business, or related areas (from the 2nd semester or later or to complete the graduation in approximately 24 months);
  • Proficiency with PCs and desktop software knowledge with Business Processes would be a benefit;
  • Bias for action and initiative;
  • Problem-solving/discernment skills;
  • Systematical, communicative, and creative focus;
  • Flexible approach working in teams as well as environments;
  • Advanced English, Spanish is an advantage.


Successful candidates might be required to undergo a background verification with an external vendor.

Limited Full Time