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Apple Senior Salesforce Administrator Austria, Upper Austria, Linz 962644783
04.07.2024
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Minimum Qualifications
- Salesforce Administrator Certification, Salesforce Platform App Builder
- Minimum 3+ years experience managing large, complex Salesforce platforms and BAU processes
- Knowledge and hands on experience of international channel management operations in consumer, retail or similar markets
- Deep understanding of Salesforce platform functionality and best practices.
- Strong experience in implementation; ability to determine whether requirements are configuration, customisation, and/or integrations with external systems
- Hands-on experience with configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce AppExchange and a deep understanding of this ecosystem as well as native Salesforce capabilities
- Prior experience in SDLC project management and analysis including scoping timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Working knowledge of process documentation & project management software
- Experience working with large-scale, complex datasets and using Salesforce data tools.
- Superior ability to design and implement reports and dashboards
- Deep understanding of system security and controls
Preferred Qualifications
- Salesforce Platform Developer 1
- Salesforce Sales Cloud Consultant
- Marketing Cloud Consultant
- Project Management Certifications (Scrum Master/PMI-ACP/Prince2)
- Experience in sales operations, partner management, and enablement preferred
- Experience as a Business Analyst, Operations Manager, Project Manager, and/or Data Analyst
- Experience with different reporting platforms like Tableau or Einstein Analytics
- BS or equivalent degree in Business Management, Computer Science, Engineering, or related discipline
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