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Microsoft Envisioning Specialist Customer Engagement Team 
United States, California, Mountain View 
912999756

13.08.2024

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in enterprise sales, marketing, and/or business development, including experience engaging directly with customers and account teams
    • OR equivalent experience.

Preferred Qualifications:

  • A L150 – L200 depth of subject matter expertise (or ability to learn and ramp quickly) in Azure (Data & AI, Apps & Infra), Modern Workplace and Business Applications, from a prior sales, marketing or engineering role related to these areas.
  • Conversational depth of subject matter expertise in IT, Cloud, and Software business trends, including impact of digital transformation on Microsoft’s priority industry verticals (Retail, Healthcare, Manufacturing, etc.).
  • Experience presenting to large (20+ people) audiences and/or internal/external senior executives.
  • Experience creating scripts, key talking points, and other documentation to support demo or experience delivery.
  • Experience delivering solution and product demos to customers.
  • Storyteller with exceptional communication skills and executive presence.
  • Ability to multitask and manage multiple concurrent deliverables, and to move fluidly from project work to presenting in front of customers across multiple engagements per day and week.
  • Cross-team collaboration skills, as part of a small team which will need to work closely supporting one another for mutual success.

Find additional benefits and pay information here:

Microsoft will accept applications for the role until August 14, 2024.

Responsibilities
  • Inspire and instill confidence in customer audiences by facilitating a wide range of solution area capability demos, industry demos, and customer success demos.
  • Deliver demos in person at the Experience Center Silicon Valley and through virtual engagements with remote attendees.
  • Lead documentation and prepare/write scripts for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other CET facilities around the world.
  • Share expertise to evangelize highly complex customer engagement delivery programs to stakeholders, partners, and customers to gain buy in.
  • Manage the deployment of new technology experiences/demos in the Center in conjunction with the Immersive Experiences lead, and the general operation and performance of demos and experiences, in partnership with the global technology operations team.
  • Act as a subject matter expert in customer delivery and demo build, share best practices and expertise to our global experience center locations in Silicon Valley, Munich, and Singapore.
  • Partner with Microsoft Innovation Hub Technical Architects on learning new technologies and unlock activities for getting customers to the “next-best action”.
  • Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed.
  • Embody our and .