The Agent Bank Risk function is responsible for managing risks associated with External Third-Party Correspondent, Custody and Clearing Banks, which are (generally) regulated financial institutions that provide operational banking services to Citi.
Responsibilities:
- Perform due diligence review over the third party agent bank portfolio of BNM
- Work closely with the Relationship Head for NAM/LATAM clusters & Agent Bank Risk and other BNM teams to deliver goals set forth in individual goalsetting as well as ‘Must win battles’ for BNM
- Help to co-ordinate department deliverables and contribute to projects
- Contribute to the onboarding and integration of the third party vendor application to automate the due diligence framework for BNM
- Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements on an ongoing basis
- Contribute to BNM efforts to coordinate Third Party Risk Management activities
- Evaluate current market conditions and provide insight on trends/issues
- Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment
- Verify third party’s compliance to required policies and controls
- Develop, document and update Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
- Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
- Monitor third party performance and SLAs, either directly or through coordination with other Citi stakeholders
- Maintain summary dashboard of third party performance and understand performance, including SLA breaches
- Review, assess and act on results of TPRM assessments/controls (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations)
- Own remediation of issues or gaps identified as part of ongoing monitoring
- Define risk mitigation strategies & risk exceptions based on business’ risk appetite
- Provide thought leadership to drive supplier optimization and efficiencies
- Enhance productivity of third party service delivery and identify cost reduction opportunities from efficiency/alternative demand scenarios
- Standardize SLA performance monitoring measures for like services, where possible
- As appropriate, interact with larger TPO community and/or ESC category leads for sharing of best practices and coordination of services
- Provide data to succinct executive briefs; contribute to prepare and present high-level metrics to applicable Citi senior management and stakeholders
- Serve as point of contact to ensure that third party’s remediation of audit or exam issues is sufficient, and escalate as necessary
Ideal background:
- 10+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls
- Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus
- Minimum BS/BA degree. Advanced degree a plus
- Demonstrates knowledge of in-scope business and product areas
- Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management
- Experience in Supply Chain Management and interacting with suppliers’ management with the ability to exercise sound, timely and independent judgment
- Demonstrates understanding of operational capabilities of suppliers across applicable business types
- Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:
- Cafeteria Program
- Home Office Allowance (for colleagues working in hybrid work models)
- Paid Parental Leave Program (maternity and paternity leave)
- Private Medical Care Program and onsite medical rooms at our offices
- Pension Plan Contribution to voluntary pension fund
- Group Life Insurance
- Employee Assistance Program
- Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
- Flexible work arrangements to support you in managing work - life balance
- Career progression opportunities across geographies and business lines
- Socially active employee communities with diverse networking opportunities
Risk ManagementOperational Risk
Time Type:
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