Risk Oversight: Provides guidance to first line partners and operational teams pertaining to IT and Information Security risks.
Issue Identification: Through proactive interactions with customers ensures timely identification and reporting of control deficiencies via documented issue management practices.
Issue Management: Oversees Corrective Actions ensuring on time remediation and validation of issues including escalation and reporting of issue status.
Evaluates control issues and ensures adequacy of Root Cause Analysis and alignment to corrective action plans.
Audit Management: Oversees and manages all audit related activities such as, managing deliverables, working with operational teams to ensure factual accuracy and documentation of corrective action plans.
Manager's Control Assessment (MCA): Ensures appropriate Risks, Controls, Tests and Key Risk Indicators are in place and reported on.
Works closely with business partners on findings and makes recommendations on improving practices.
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
Qualifications:
5+ years experience with Information Technology Risk Management (such as first line Technology Control Officer, second line Operational Risk Management policy governance, or third line Systems Auditor.
Bachelor’s/University degree or equivalent experience.
Operational and/or Technical experience with any of the following is a PLUS : Hardware/Software Asset Management, Command Center, Global Batch Management, Data Center Experience, Hardware/Software Asset Management, Infrastructure Planning & Capacity Management, or Production Operations.
Technology Risk Management or equivalent Audit or Regulatory experience preferred.