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Citi Group Agent Bank Risk Oversight Senior Officer 
Hungary 
332554519

25.06.2024

The Agent Bank Risk function is responsible for managing risks associated with External Third Party Correspondent, Custody and Clearing Banks, which are (generally) regulated financial institutions that provide operational banking service.

The SVP -

Responsibilities:

  • Work closely with CCCB ACF co-chairs to support administrative responsibilities of the ACF to comply with the TPM deliverables
  • As an Agent Bank Risk Oversight Senior Officer, provide support and guidance to the Agent Bank Risk Team in Budapest.
  • Work closely with the Relationship Head for NAM/LATAM clusters & Agent Bank Risk to establish department / individual goals & assist in providing feedback on employee performance.
  • Provide support with training and coaching where necessary.
  • Provide support to the Matrix Support Relationship Head for Europe, Middle East and Africa clusters & Agent Bank Risk to meet local administration requirements.
  • As Agent Bank Risk Oversight Senior Officer, co-ordinate department deliverables and drive projects to completion.
  • Provide oversight and direction on the onboarding and integration of the third party vendor application to automate the due diligence framework for BNM.
  • Gain thorough knowledge and understanding of Citi Third Party Management requirements on an ongoing basis.
  • Represent business leadership to coordinate Third Party Management activities.
  • Evaluate current market conditions and provide insight on trends/issues.
  • Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment.
  • Verify third party’s compliance to required policies and controls.
  • Develop, document and update Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi.
  • Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate.
  • Monitor third party performance and SLAs, either directly or through coordination with other Citi stakeholders.
  • Maintain summary dashboard of third party performance and understand performance, including SLA breaches.
  • Review, assess and act on results of TPM assessments/controls (e.g., IS, CoB, Credit Risk, AB&C, Sanctions Screening, AML, , Financial Evaluations etc.).
  • Own remediation of issues or gaps identified as part of ongoing monitoring.
  • Define risk mitigation strategies & risk exceptions based on business’ risk appetite.
  • Provide thought leadership to drive supplier optimization and efficiencies.
  • Enhance productivity of third party service delivery and identify cost reduction opportunities from efficiency/alternative demand scenarios.
  • Standardize SLA performance monitoring measures for like services, where possible.
  • As appropriate, interact with larger TPO community and/or Sourcing category leads for sharing of best practices and coordination of services.
  • Draft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders.
  • Serve as point of contact to ensure that third party’s remediation of audit or exam issues is sufficient, and escalate as necessary.
  • Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Ideal background:

  • 10+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls
  • Broad knowledge of other risk areas, with strong understanding of supplier or third party risk impact in a financial services company is a plus
  • Minimum BS/BA degree. Advanced degree a plus
  • Demonstrates knowledge of in-scope business and product areas
  • Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management
  • Experience in Supply Chain Management and interacting with suppliers’ management with the ability to exercise sound, timely and independent judgment
  • Demonstrates understanding of operational capabilities of suppliers across applicable business types
  • Candidate has some exposure to Citi’s regional/sector risk management teams and a high level understanding of the interactions between those teams
  • Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities
Risk ManagementOperational Risk


Time Type:

Full time

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