JPMorgan Product Manager Vice President - Firmwide Onboarding 

United States, New Jersey, Jersey City 

894091754

Job responsibilities

• Demonstrate flexibility and willingness to perform a variety of duties based on the evolving needs of the onboarding landscape.
• Advocate for the employee experience by championing user-centered design principles and best practices.
• Develop and implement metrics and feedback mechanisms.
• Collaborate closely with cross-functional teams including Global Technology, CAO functions (e.g., Global Real Estate) and HR.
• Partner with content creators to develop clear, concise and engaging onboarding content.
• Compile and articulate clear messages for reports and executive-level presentations.

Required qualifications, capabilities and skills

• 5+ years of experience in strategic or design related roles in a fast-paced, global, corporate environment.
• Strong proficiency in designing experiences and various methodologies/practices/tools (e.g., service blueprints, storyboards, research techniques, prototyping).
• Demonstrated ability to flex between strategic and tactical thinking for varying audiences.
• Proven ability to engage in systems thinking, with the ability to develop and implement frontstage and backstage experiences.
• Ability to compile and analyze data from different sources to inform a holistic narrative.
• Excellent verbal and written communication, with the ability to listen, question, and articulate complex issues concisely.
• Expert Knowledge of PowerPoint and Excel.

Preferred qualifications, capabilities and skills

• Experience with Figma helpful, but not required.