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Honeywell CX Training Professional 
Netherlands 
846215590

12.08.2024
JOB DESCRIPTION

The role of an CX Training Professional is:

  • to deliver technical trainings on certain Honeywell Process Solutions product lines (TPS, Experion PKS, PMD, QCS, FSC, SM, SM-SC, PHD etc.) both for customers and internal Honeywell employees.
  • to provide quality technical training either in a Honeywell Academy location, on a customer-site or virtual, compliant with HPS quality standards and procedures

Key responsibilities

  • Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality procedures
  • Continuously update training equipment hardware and software in accordance with the latest releases of training courses
  • Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructor
  • Design and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course
  • Liaise with HA DE Organization to review new courses and provide feedback on the current courses to improve customer experience.

Key skills and qualifications

  • Minimum Bachelor’s degree in technical/engineering (on process automation)
  • 5+ year of Field Service Specialist experience or equivalent
  • Applied knowledge with Microsoft server operating systems and VMWare
  • Demonstrated project management skills
  • Certified in presentation and facilitation skills
  • High level of both written and verbal Communication Skills, capable of adapting style and tone according to the situation and audience
  • Fluent in English and Dutch language

Our offer

  • Employee Assistance Program, local Workplace Health Initiatives
  • Company Pension Scheme Contribution
  • Accidental Death and Disability (Collective Accident Insurance)
Additional Information
  • JOB ID: HRD230741
  • Category: Customer Experience
  • Location: Tristar 1, Stationsplein-ZW Schipol,Amsterdam,AMSTERDAM,1117 CE,Netherlands
  • Nonexempt