Honeywell Exp CX Training Professional 

Austria 

654678711

The role of an CX Training Professional is:

Key responsibilities

Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality procedures

Continuously update training equipment hardware and software in accordance with the latest releases of training courses

Maintain technical knowledge as Subject Matter Expert on
3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructor

Design and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course.

Collect student feedback after training delivery

Be familiar with virtual and remote training delivery technologies to provide trainings for both classroom based and remote trainings

Support in training logistics & operations.

Provide solutions to training requests and assist in the production of proposals.

Key skills and qualifications

Minimum Bachelor’s degree in technical/engineering (on process automation)

5+ year of Field Service Specialist experience or equivalent

Applied knowledge with Microsoft server operating systems and VMWare

Demonstrated project management skills

Certified in presentation and facilitation skills

High level of both written and verbal Communication Skills, capable of adapting style and tone according to the situation and audience

Fluent in English and Dutch language

Our offer

Employee Assistance Program, local Workplace Health Initiatives

Flexible Work Time, Work From Home 3-2 flex schedule

• JOB ID: HRD237114
• Category: Customer Experience
• Location: Tristar 1, Stationsplein-ZW Schipol,Amsterdam,AMSTERDAM,1117 CE,Netherlands
• Nonexempt