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Honeywell Exp CX Training Professional Germany 654678711
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The role of an CX Training Professional is:
Key responsibilities
Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality procedures
Continuously update training equipment hardware and software in accordance with the latest releases of training courses
Maintain technical knowledge as Subject Matter Expert on
3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructor
Design and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course.
Collect student feedback after training delivery
Be familiar with virtual and remote training delivery technologies to provide trainings for both classroom based and remote trainings
Support in training logistics & operations.
Provide solutions to training requests and assist in the production of proposals.
Key skills and qualifications
Minimum Bachelor’s degree in technical/engineering (on process automation)
5+ year of Field Service Specialist experience or equivalent
Applied knowledge with Microsoft server operating systems and VMWare
Demonstrated project management skills
Certified in presentation and facilitation skills
High level of both written and verbal Communication Skills, capable of adapting style and tone according to the situation and audience
Fluent in English and Dutch language
Our offer
Employee Assistance Program, local Workplace Health Initiatives
Flexible Work Time, Work From Home 3-2 flex schedule
Additional Information- JOB ID: HRD237114
- Category: Customer Experience
- Location: Tristar 1, Stationsplein-ZW Schipol,Amsterdam,AMSTERDAM,1117 CE,Netherlands
- Nonexempt
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