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Honeywell Exp CX Training Professional 
India 
754126492

25.09.2024
JOB DESCRIPTION

· Experience working in the L&D domain as a consultant or senior instructional designer, with a solid understanding of instructional design, adult learning principles, training needs analysis, and eLearning development.

· Experience in collaborating with SMEs and stakeholders, working with various audience sets and business functions to drive engagement and build good working relationships.

· Expertise in collaborating with vendors to develop content.

· Working knowledge of popular authoring tools such as Articulate Storyline, Adobe Captivate, Adobe Design Studio, etc.

· Knowledge of LMS platforms. Working knowledge of MS Team rooms, Webex, and Zoom for virtual training programs.

Responsibilities :

· Conduct stakeholder conversations / Voice of customer to understand the client context and audience profile and ensure learning objectives/training are aligned, solutions are done right, implementation is seamless, and effectiveness is ensured.

· Design and develop learning solutions in multiple modalities, such as classroom, virtual, job aids, videos, etc.

· Conduct analysis to identify key tasks/skills to target in the curriculum and support leadership teams in performing post-implementation evaluations on key performance and business metrics.

· Manage, support, and execute learning curriculum maintenance review and implementation cycles.

· Collaborate with a global team of learning design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives. Facilitate training programs or get involved in training the trainer as necessary


Technical, Sales & Marketing,

  • Experience in developing technical training for systems, products, processes, etc.
  • Experience developing Sales-focused training primarily for Sales Representatives / Account managers/ Business Development managers, etc.
  • Awareness/Knowledge of marketing campaigns internal & external to support stakeholders (Global customers)

Automation Products

  • Basic awareness of the Automation industry and products (such as DCS/ PLC /Building controls / HVAC / 3D Modelling)

Communication Skills

  • Excellent communication and presentation skills
  • Excellent at understanding customer needs, handling objections, influencing, and offering effective solutions
WE VALUE
  • Excellent writing and editing skills
  • Knowledge of eLearning course applications, including Lector, Articulate and more
  • Experience with Learning Management Systems
  • Ability to adapt to evolving products and technology
  • Experience as a trainer/educator for technical products
  • Excellent team and communication skills
  • An ability to take initiative and work with limited direction
  • An ability to influence at the operational level
Additional Information
  • JOB ID: HRD233761
  • Category: Customer Experience
  • Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
  • Nonexempt