What you'll do:
As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific SAP ISBN solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAPISBNfootprint to maximize value for their organization.
- Provide deep solution-specific expertise to support new sales and adoption for key customers
- Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
- Evaluate account qualification criteria to find further investment in pursuing opportunities
- Establish yourself as a thought leader within the account team and fine-tune account strategy
- Collaborate with the team in creating overall themes and competitive differentiation
- Conduct vigorous dry runs on judicious deals and customer engagements
- Transition engagement to implementation partner/ Services teams effectively
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
What you bring:
- Professional experience with large software/IT organizations, preferably in a Procurement and/or Supply Chain segment
- Relevant Procurement and/or Supply Chain experience, working with Source to Pay digital platforms
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- Viewed as a Procurement and/or Supply Chain expert across SAP with a track record of success
- Focus on creating compelling storylines and themes for customer interactions
- Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
- Passion and energy in all customer interactions
- Fluency in English both verbally and in writing
- Fluency in Spanish is a nice to have
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
We are seeking candidates who can apply and excel in the following skills:
- Business Acumen: Assess market trends and align strategies with business goals.
- Customer Focus: Prioritize understanding and meeting customer needs to build lasting relationships.
- Establishing Trust: Demonstrate reliability and integrity to build trust with clients and colleagues.
- Influencing Skills: Persuade stakeholders and clients to support business initiatives.
- Effective Communication: Clearly articulate complex information and strategies.
- Storytelling: Use compelling narratives to highlight our value propositions.
- Competitive Positioning: Understand our competitive landscape to maximize our advantages.
- Customer Value Proposition: Clearly convey how our solutions meet client needs and provide benefits.
- Demonstration Skills: Conduct engaging product demonstrations that highlight key features and benefits.
- Overcoming Objections: Address client concerns confidently and turn skepticism into support.
- Executive Conversations: Engage strategically with C-level executives to align on business objectives.
- Digital Selling: Utilize digital platforms, and AI tools to foster customer engagement and drive sales