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Mcafee Director Global Payment 
United States 
645661731

25.06.2024
Director of Global Payment (Remote)


About the role:

  • Payment Strategy: Develop and execute a comprehensive payment strategy to optimize payment success rates and minimize payment-related issues.
  • Team Leadership: Build and lead a high-performing payments team, including payment analysts and specialists, to achieve departmental goals and objectives.
  • Payment Operations: Oversee payment processing, fraud prevention, chargeback management, and payment reconciliation to ensure efficient and accurate payment transactions.
  • Vendor Management: Manage relationships with payment service providers, financial institutions, and third-party vendors to enhance payment processing capabilities and negotiate favorable terms.
  • Data Analysis: Utilize data-driven insights and analytics to identify payment trends, areas of improvement, and opportunities to reduce churn by improving payment success rates.
  • Compliance and Security: Ensure compliance with relevant payment regulations and industry standards, and implement robust security measures to protect customer data and financial transactions.
  • Payment Experience: Continuously optimize the payment experience for subscribers, reducing friction and enhancing ease of payment.
  • Cross-functional Collaboration: Collaborate with other departments, including product, customer support, and ecommerce, to align payment strategies with overall business goals and customer satisfaction.
  • Reporting and Metrics: Establish KPIs and regularly report on payment success rates, transaction performance, and key metrics to senior management.
  • Innovation: Stay up-to-date with industry trends, emerging payment technologies, and best practices to drive innovation and improve payment processes.

About you:

  • Proven experience in payment operations, preferably in a subscription-based business or the payments industry
  • Strong leadership skills with a track record of building and managing high-performing teams.
  • In-depth knowledge of payment processing, fraud prevention, and chargeback management.
  • Experience in negotiating contracts and managing relationships with payment service providers and financial institutions.
  • Proficiency in data analysis and the ability to make data-driven decisions.
  • Strong understanding of payment compliance and security requirements.
  • Excellent communication and interpersonal skills.
  • Ability to think strategically and drive results in a fast-paced, dynamic environment.
  • Travel up to 15%

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
The starting pay range for this position is $141,680.00-$232,760.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

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