Mcafee Director Global Payment 

United States 

645661731

Director of Global Payment (Remote)

About the role:

• Payment Strategy: Develop and execute a comprehensive payment strategy to optimize payment success rates and minimize payment-related issues.
• Team Leadership: Build and lead a high-performing payments team, including payment analysts and specialists, to achieve departmental goals and objectives.
• Payment Operations: Oversee payment processing, fraud prevention, chargeback management, and payment reconciliation to ensure efficient and accurate payment transactions.
• Vendor Management: Manage relationships with payment service providers, financial institutions, and third-party vendors to enhance payment processing capabilities and negotiate favorable terms.
• Data Analysis: Utilize data-driven insights and analytics to identify payment trends, areas of improvement, and opportunities to reduce churn by improving payment success rates.
• Compliance and Security: Ensure compliance with relevant payment regulations and industry standards, and implement robust security measures to protect customer data and financial transactions.
• Payment Experience: Continuously optimize the payment experience for subscribers, reducing friction and enhancing ease of payment.
• Cross-functional Collaboration: Collaborate with other departments, including product, customer support, and ecommerce, to align payment strategies with overall business goals and customer satisfaction.
• Reporting and Metrics: Establish KPIs and regularly report on payment success rates, transaction performance, and key metrics to senior management.
• Innovation: Stay up-to-date with industry trends, emerging payment technologies, and best practices to drive innovation and improve payment processes.

About you:

• Proven experience in payment operations, preferably in a subscription-based business or the payments industry
• Strong leadership skills with a track record of building and managing high-performing teams.
• In-depth knowledge of payment processing, fraud prevention, and chargeback management.
• Experience in negotiating contracts and managing relationships with payment service providers and financial institutions.
• Proficiency in data analysis and the ability to make data-driven decisions.
• Strong understanding of payment compliance and security requirements.
• Excellent communication and interpersonal skills.
• Ability to think strategically and drive results in a fast-paced, dynamic environment.
• Travel up to 15%

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• 401k Retirement Plan
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support for Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

The starting pay range for this position is $141,680.00-$232,760.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

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