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The Impact You Will Make Here
Provide excellent customer service for clients at the direction of the Consignment team to encourage client satisfaction and retention.
Act as a point of contact for clients, addressing their needs and resolving any issues that arise.
Collaborate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives.
Identify opportunities for automation and improvements to save time and improve client satisfaction.
Pull data and prepare reports for the client or Consignment team as requested
What You Bring to the Team
Proven experience within the e-commerce, specialty or collectibles industry.
Strong communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
Excellent problem-solving skills and the ability to handle challenging situations with professionalism.
Ability to manage multiple clients simultaneously, with a keen attention to detail.
Proficiency in using CRM software and other account management tools.
A proactive approach to identifying and pursuing efficiency.
Bachelor’s degree in business, Marketing, or a related field.
Minimum of 3-5 years of experience in Collectibles of the Hobby.
Strong analytical skills and the ability to interpret data to make informed decisions.
Proficiency in Excel, Smart Sheets or google sheets preferred.
The base pay range for this position is expected in the range below:
$60,000 - $70,000 annuallyThis website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
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