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Yotpo Billing Specialist 
Bulgaria, Sofia 
540578221

09.07.2024

What you’ll do:

  • Generate and issue accurate and timely customer invoices.
  • Verify and reconcile billing data to ensure completeness and accuracy.
  • Collaborate with cross-functional teams to obtain necessary billing information.
  • Investigate and resolve billing discrepancies or issues.
  • Work closely with internal departments to address and rectify billing errors promptly.
  • Provide excellent customer service by addressing client inquiries related to billing.
  • Collaborate with the sales team to ensure accurate invoicing based on contractual terms.
  • Maintain organized and up-to-date billing records and documentation.
  • Assist in the development and implementation of efficient billing processes.
  • Analyze billing data to identify trends and recommend process improvements.

What to bring:

  • Bachelor’s degree in Finance, Accounting, Business, or related field.
  • Billing (or related) background with at least 3 years experience – advantage if you have a background at hi-tech SaaS companies
  • Strong understanding of billing processes and financial principles.
  • Excellent attention to detail and analytical skills.
  • Proficient in using billing software and Microsoft Office Suite.
  • Strong communication, problem-solving, and analytical skills
  • Previous experience with Salesforce, Zuora, or Netsuite- a major advantage
  • High level of quality awareness, accuracy, and attention to detail
  • Ability to work independently and work well in a fast-paced environment
  • Problem-solving attitude

What we offer:

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • We are now working in a flexible hybrid capacity.