Working withina great team, supporting, and motivating each other in a culture that welcomes feedback and failure while celebrating our successes
Take on full responsibility for your 30-40 Enterprise customers based in the Nordics.
Bulld and strengthen relationships with your customers to become their trusted advisor
Develop and expand your accounts by driving product adoption to ensure value add
Work withstate-of-the-artCustomer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team
Add your style to a global, diverse team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category
What you bring
8+ years of experience in in a customer-facing role in the B2B SaaS industry (or related business), preferably in the domain of Enterprise Architecture
Understanding of IT Management and Software Development/Operations in Enterprise organizations
Ability and experience to structure andprioritiseyour work and work of others
3+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus
Fluent in English for all territories; plus fluent inSwedish, Norwegian or Finnish.