In this role, you will:
- Service Asset Based Lending commercial loans
- Provide direct customer service and acts as primary servicing contact for the loan
- Support our internal and external clients / partners (Relationship Managers, Underwriters, Collateral team etc.)
- Perform complex administrative and customer support tasks by managing daily schedules
- Recommends process or policy improvements to enhance customer satisfaction
- Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input using system of record LUCAS (Loan Underwriting Collateral Analysis System)
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Escalates complaints as needed to management
- Provide training and guidance to less experienced loan servicing representatives
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Will work within department SLA's
- Supports a portfolio of approximately 60+ clients and related participating banks
- Process assigned Tranche setups using the appropriate base rate and tenure
- Process required interest and fee entries and adjustments
- Process participation settlements
- Participate in the LUCAS Ops enhancement meetings and UAT / Regression testing (As needed)
Required Qualifications:
- 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 4+ years of asset-based lending experience
- 2+ years of accounting or finance experience
- Commercial lending experience
- Ability to review and interpret complex wholesale commercial loan documents
- Intermediate Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong analytical skills with high attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Ability to exercise independent judgment to identify and resolve problems
- Strong organizational, multi-tasking, and prioritizing skills
- Prior banking experience
Posting Locations:
- 5000 Riverside Rd, Irving, Texas 75039
- 1525 W WT Harris Blvd, Charlotte, North Carolina
21 Aug 2024
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.