Wells Fargo Senior Commercial Loan Servicing Representative 

United States, Texas, Irving 

513363964

In this role, you will:

• Service Asset Based Lending commercial loans
• Provide direct customer service and acts as primary servicing contact for the loan
• Support our internal and external clients / partners (Relationship Managers, Underwriters, Collateral team etc.)
• Perform complex administrative and customer support tasks by managing daily schedules
• Recommends process or policy improvements to enhance customer satisfaction
• Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input using system of record LUCAS (Loan Underwriting Collateral Analysis System)
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Escalates complaints as needed to management
• Provide training and guidance to less experienced loan servicing representatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Will work within department SLA's
• Supports a portfolio of approximately 60+ clients and related participating banks
• Process assigned Tranche setups using the appropriate base rate and tenure
• Process required interest and fee entries and adjustments
• Process participation settlements
• Participate in the LUCAS Ops enhancement meetings and UAT / Regression testing (As needed)

Required Qualifications:

• 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of asset-based lending experience
• 2+ years of accounting or finance experience
• Commercial lending experience
• Ability to review and interpret complex wholesale commercial loan documents
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to exercise independent judgment to identify and resolve problems
• Strong organizational, multi-tasking, and prioritizing skills
• Prior banking experience

Posting Locations:

• 5000 Riverside Rd, Irving, Texas 75039
• 1525 W WT Harris Blvd, Charlotte, North Carolina

21 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.