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Lemonade Customer Experience Specialist German Market Netherlands, North Holland, Amsterdam 470763928
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Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations
Build customer confidence in our brand by showcasing deep knowledge across all of our products
Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset
Bring our values to life in the way that you interact and build community across our teams and company
Native German speaking skills and high proficiency in English
Strong phone and creative writing skills
Helpful personality
Loads of attention to detail
Experience working with helpdesk tools (i.e. Zendesk)
At least 2 years of prior work experience, or a college degree
Customer experience at a tech start-up is a plus
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