Lemonade Customer Experience Specialist German Market 

Netherlands, North Holland, Amsterdam 

470763928

Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations

Build customer confidence in our brand by showcasing deep knowledge across all of our products

Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset

Bring our values to life in the way that you interact and build community across our teams and company

Native German speaking skills and high proficiency in English

Strong phone and creative writing skills

Helpful personality

Loads of attention to detail

Experience working with helpdesk tools (i.e. Zendesk)

At least 2 years of prior work experience, or a college degree

Customer experience at a tech start-up is a plus