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Lemonade Customer Experience Specialist French Market 
Netherlands, North Holland, Amsterdam 
256553886

01.09.2024
What you’ll need
  • Native French speaking skills with a good understanding of the English language

  • Strong phone and creative writing skills

  • Helpful personality

  • Empathy, patience, and an overall positive approach

  • Efficient and loves to get shit done

  • Tech-savvy

  • Loads of attention to detail

  • Experience working with helpdesk tools (i.e. Zendesk)

  • At least 2 years of prior work experience, or a college degree

In this job you'll
  • Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations

  • Build customer confidence in our brand by showcasing deep knowledge across all of our products

  • Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset

  • Bring our values to life in the way that you interact and build community across our teams and company