Lemonade Customer Experience Specialist French Market 

Netherlands, North Holland, Amsterdam 

770037073

Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations

Build customer confidence in our brand by showcasing deep knowledge across all of our products

Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset

Bring our values to life in the way that you interact and build community across our teams and company

Native-level French speaker with a good understanding of the English language

Strong phone and creative writing skills

Helpful personality

Loads of attention to detail

Experience working with helpdesk tools (i.e. Zendesk)

At least 1 year of prior work experience, or a college degree

At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture