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Lemonade Customer Experience Specialist Dutch Market Netherlands, North Holland, Amsterdam 102417333
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Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations
Build customer confidence in our brand by showcasing deep knowledge across all of our products
Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset
Bring our values to life in the way that you interact and build community across our teams and company
Native-level Dutch speaker with a good understanding of the English language
Strong phone and creative writing skills
Helpful personality
Loads of attention to detail
Experience working with helpdesk tools (i.e. Zendesk)
At least 1 year of prior work experience, or a college degree
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
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