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EY Manager Order Management - EY Global Delivery Services 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
458015123

15.09.2024

Your key responsibilities

As the Order Management Manager, you will have an overarching responsibility for the execution of transactional procurement activities, team performance, and stakeholder management. Your duties will include:

  • Overseeing requisition processing, purchase order maintenance, and contract storage, leveraging the client's contract lifecycle management solution.
  • Managing and resolving complex and escalated issues related to blocked invoices and purchasing exceptions.
  • Supervising the Order Management team, including performance review, coaching, and development.
  • Developing and implementing strategies to optimize transactional processes and improve team efficiency.
  • Nurturing strong relationships with stakeholders, and managing their expectations and needs effectively.
  • Communicating across departments and with stakeholders to facilitate a seamless purchasing process.
  • Driving compliance with procurement policies and procedures, and ensuring team alignment with company standards.
  • Reporting on key performance indicators (KPIs), identifying trends, and addressing areas for improvement.

Skills and attributes for success

    • Proven leadership skills with a track record in managing teams to deliver successful outcomes.
    • A forward-thinking approach to management, capable of inspiring and guiding a team through change and growth.
    • Exceptional problem-solving ability to handle escalations with tact and composure.
    • Strong interpersonal skills to cultivate stakeholder relationships and promote a collaborative work environment.
    • Outstanding organizational and time management skills to handle multiple priorities and team management responsibilities.

To qualify for the role you must have

- Advanced fluency in English and Spanish.

- A minimum of 8 years of professional experience, with at least 2 years in a managerial role within procurement or purchasing.

- Demonstrable leadership capabilities with excellent communication and motivational skills.

What we offer

This role offers the chance to direct a global team and provides opportunities and resources to grow, and drive forward your career ambitions. You will benefit from a competitive benefits package that supports physical, emotional, financial, and social well-being. Please speak with your recruiter about the specific benefits available in your country.