Your key responsibilities
As the Order Management Manager, you will have an overarching responsibility for the execution of transactional procurement activities, team performance, and stakeholder management. Your duties will include:
- Overseeing requisition processing, purchase order maintenance, and contract storage, leveraging the client's contract lifecycle management solution.
- Managing and resolving complex and escalated issues related to blocked invoices and purchasing exceptions.
- Supervising the Order Management team, including performance review, coaching, and development.
- Developing and implementing strategies to optimize transactional processes and improve team efficiency.
- Nurturing strong relationships with stakeholders, and managing their expectations and needs effectively.
- Communicating across departments and with stakeholders to facilitate a seamless purchasing process.
- Driving compliance with procurement policies and procedures, and ensuring team alignment with company standards.
- Reporting on key performance indicators (KPIs), identifying trends, and addressing areas for improvement.
Skills and attributes for success
- Proven leadership skills with a track record in managing teams to deliver successful outcomes.
- A forward-thinking approach to management, capable of inspiring and guiding a team through change and growth.
- Exceptional problem-solving ability to handle escalations with tact and composure.
- Strong interpersonal skills to cultivate stakeholder relationships and promote a collaborative work environment.
- Outstanding organizational and time management skills to handle multiple priorities and team management responsibilities.
To qualify for the role you must have
- Advanced fluency in English and Spanish.
- A minimum of 8 years of professional experience, with at least 2 years in a managerial role within procurement or purchasing.
- Demonstrable leadership capabilities with excellent communication and motivational skills.
What we offer
This role offers the chance to direct a global team and provides opportunities and resources to grow, and drive forward your career ambitions. You will benefit from a competitive benefits package that supports physical, emotional, financial, and social well-being. Please speak with your recruiter about the specific benefits available in your country.