EY Account Management Creative Services - EY Global Delivery 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

294262528

Creative Services Project Coordinator

Sub-Function: US Creative Services

Essential Functions of the Job

• Collaborate and team with project managers on large and complex projects.
• Coordinate multiple complex projects simultaneously
• Understand project requirements to track and maintain the project as needed throughout the project life cycle to effectively manage costs and deadlines
• Scope and recommend resource needs based on required deliverables, skillsets and talent
• Develop internal client relationships and understand expectations
• React appropriately to unexpected situations, escalate challenges to PM or leadership as necessary
• Assist with the creation of documentation, estimates, create project schedules and define time frames and benchmarks
• Track and analyze project risks and recommend improvements or solutions
• Schedule and attend calls with PM
• Support PMs with administrative tasks on large projects
• Communicate timeline changes and new information to team; adjust schedules as needed
• Record detailed notes during meetings and communicate to clients, then follow up on agreement
• Support traffic coordination in the day to day as available
  • Assign resources based on assessment of project requirements and by applying effective knowledge of resource skill sets
  • Negotiate deadlines with internal clients as well as re-prioritization of projects to gain availability of appropriate resources
  • Work with the Account Manager or Creative Manager to source assignments for any required role(s)
  • Confirm that each team has the right resources and tools it needs to meet project milestones and deadlines
  • Balance workload among team members

Analytical/Decision Making Responsibilities

• Analyze project deliverables
• Evaluate conflicting requirements and provide solutions
• Make decisions independently using sound business judgment and acumen based on firm policies and procedures

Knowledge and Skills Requirements

• Experience in project coordination/project management and resourcing of assignments in creative/design, advertising or marketing organization
• Demonstrate well-developed organizational and analytical skills with attention to detail and excellent follow-through
• Possess excellent internal client service skills
• Ability to communicate well in person, in writing and by voice/video call with all levels within the organization
• Understand key requirements of the approval, scheduling, and lifecycle processes
• Understand and adhere to organization’s policies and procedures, review and approval processes, and distribution and data management techniques
• Demonstrate proficiency with standard software applications (e.g., Microsoft Office)
• Interact effectively and maintain a positive demeanor in a fast-paced environment, while demonstrating tact and diplomacy
• Demonstrate dependability, strong teaming skills, and the ability to prioritize and meet deadlines in a fast-paced environment
• Proficient in project management software, experience working in Adobe Workfront is a plus Experience and knowledge in digital and print media
• Possess ability to successfully to think independently with sound judgment
• Fluency in English (both written and spoken) required for effective communication and collaboration with US-based individuals

Supervision Responsibilities

• Apply standards, policies, procedures and industry knowledge with the limited level of supervision.
• Competent to work independently
• Report to supervisor on project status

Other Requirements

• Extended work day is required as needed
• Required to work an 11 AM – 8 PM shift to align with US business hours.

Job Requirements

Bachelor’s degree in business administration or related field, or equivalent work experience required

3-5 years of related experience

Certification Requirements

Valid and current PMP certification or equivalent experience and training