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MSD Patient Access Program Specialist 
Malaysia, Selangor 
448724427

15.09.2024

Job Description

  • in Asia Pacific for over 60 years.
  • Bring your entrepreneurial curiosity and learning spirit into a career of purpose , personal growth , and leadership.
  • Work withkey stakeholders and commercial leaders and provide critical insights to help shape the best outcome , aligned with overall business objectives and aligned with operational requirements.

What will you do:

  • Develop and maintain essential documentation, including process flows, PromoMat management, business cases, patient program proposal, and pharmacovigilance (PV) plan.
  • Ensure all documentation is accurate, up-to-date, and compliant with organizational and regulatory standards.
  • Oversee KeyPAP operations, including coordinating with 3rd party vendors and managing interactions with healthcare providers.
  • Ensure effective implementation and smooth execution of program components, addressing any operational issues as they arise.
  • Resolve any issues or escalations from vendors or providers promptly and professionally.
  • Regularly assess and review vendor performance, making recommendations for improvements as needed.
  • Review monitoring and control reports related to patient numbers and track vendor invoices, ensuring accuracy and timely processing.
  • Work with multiple stakeholders to enhance program efficiency and support continuous improvement initiatives, including the implementation of new systems and the launch of new patient assistance programs.
  • Perform other duties as assigned by the Line Manager, contributing to the overall success of patient programs and organizational goals.

What should you have:

  • Minimum 3 years’ experience managing 3rd party vendors within a healthcare environment.
  • Business, Science or Healthcare related Degree with good interpersonal and communication skills, listening skills and demonstrate ability to work as part of a team.
  • Self-motivated, proactive and highly committed to support and deliver results.
  • High sense of ownership and accountability for achievement.
  • Organized and self-disciplined, with high level of integrity and morals.
  • Good networking and influencing skills. Excellent analytical skills.
  • Understanding of oncology or rare diseases patient programs is an added advantage.

What we look for:

Current Contingent Workers apply


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.