MSD Patient Access Program Specialist 

Malaysia, Selangor 

448724427

Job Description

• in Asia Pacific for over 60 years.
• Bring your entrepreneurial curiosity and learning spirit into a career of purpose , personal growth , and leadership.
• Work withkey stakeholders and commercial leaders and provide critical insights to help shape the best outcome , aligned with overall business objectives and aligned with operational requirements.

What will you do:

• Develop and maintain essential documentation, including process flows, PromoMat management, business cases, patient program proposal, and pharmacovigilance (PV) plan.
• Ensure all documentation is accurate, up-to-date, and compliant with organizational and regulatory standards.
• Oversee KeyPAP operations, including coordinating with 3rd party vendors and managing interactions with healthcare providers.
• Ensure effective implementation and smooth execution of program components, addressing any operational issues as they arise.
• Resolve any issues or escalations from vendors or providers promptly and professionally.
• Regularly assess and review vendor performance, making recommendations for improvements as needed.
• Review monitoring and control reports related to patient numbers and track vendor invoices, ensuring accuracy and timely processing.
• Work with multiple stakeholders to enhance program efficiency and support continuous improvement initiatives, including the implementation of new systems and the launch of new patient assistance programs.
• Perform other duties as assigned by the Line Manager, contributing to the overall success of patient programs and organizational goals.

What should you have:

• Minimum 3 years’ experience managing 3rd party vendors within a healthcare environment.
• Business, Science or Healthcare related Degree with good interpersonal and communication skills, listening skills and demonstrate ability to work as part of a team.
• Self-motivated, proactive and highly committed to support and deliver results.
• High sense of ownership and accountability for achievement.
• Organized and self-disciplined, with high level of integrity and morals.
• Good networking and influencing skills. Excellent analytical skills.
• Understanding of oncology or rare diseases patient programs is an added advantage.

What we look for:

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.