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IBM Technical Content Professional India, Kerala, Kochi 409239864
24.06.2024
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Your Role and Responsibilities
As a Content Developer in IBM Automation, you will be responsible for developing customer documentation and technical content experiences. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines; coordinating your workload with the wider team but working independently. In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce documentation that delights our customers. You will also advise the development team on style and language use within the product.
As a Content Developer, you will:
Research and design content based on user scenarios and use cases: understand personas, deliver content for design iterations, develop and clarify UI terms, actively contribute to design reviews, and conduct user testing/research to validate content.Own parts of the end-to-end authoring process: design, development, editing, production, translation, life cycle management.
As a Content Developer in IBM Automation, you will be responsible for developing customer documentation and technical content experiences. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines; coordinating your workload with the wider team but working independently. In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce documentation that delights our customers. You will also advise the development team on style and language use within the product.
As a Content Developer, you will:
Research and design content based on user scenarios and use cases: understand personas, deliver content for design iterations, develop and clarify UI terms, actively contribute to design reviews, and conduct user testing/research to validate content.Own parts of the end-to-end authoring process: design, development, editing, production, translation, life cycle management.
Required Technical and Professional Expertise
- 5-7+ years of experience creating technical content
- Markup languages expert (such as DITA XML, Markdown, HTML) and authoring tools (Oxygen, VSC)
- Proficient at using technology to create technical content that meets audience requirements
- Knowledge of agile and continuous delivery development environment
- Success working in a dynamic team-based development environment across multiple geographies
Preferred Technical and Professional Expertise
- Conversational style writing experience
- Usability/user testing
- Creating multimedia content, audio and video editing, UML
- Understanding of Design Thinking practices
- Documenting APIs and SDKs
- Artificial Intelligence and Natural Language Processing (NLP) — interest and ability to learn how to infuse AI into our content operations
- Writing for globalization and accessibility
- Degree in Computer Science, IT, Communications, or related field, or a technical degree.
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