IBM Technical Content Professional 

India, Karnataka, Bengaluru 

389336660

• Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference.
• Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation.
• Use IBM guidelines, correct grammar, and style guide and document accordingly.
• Work with developers to ensure document accuracy.
• Ensure that all written content meets IBM standards.
• Develop, communicate, and adhere to goals for content, workflow, and the aim of writing.
• Work on automation where possible and think of process improvements.
• Work end-to-end on release cycles from analysis of requirements up to publishing content.
• Work collaboratively with team members, leads, developers, quality engineers, product managers, and usability experts to document our products and make our products easier to use.
• Ability to use IBM guidelines, correct grammar, and style guide and document accordingly.

Required Technical and Professional Expertise

• 10+ years’ relevant industry experience,
• Good communication and interpersonal skills
• Ability to decipher technical documents and write from a user perspective.
• Ability to pick up tools and knowledge in the ever-changing environment quickly and deliver as per schedule with quality.
• Documentation Development Life Cycle knowledge.
• Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub.

Preferred Technical and Professional Expertise

• Knowledge about Cloud technologies and emerging trends
• Contextual help and Online help development with Embedded User Assistance (EUA)
• Progressive disclosure
• Testing GUI/product/help function