As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products.
· Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference.
· Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation.
· Work on automation where possible and think of process improvements.
· Work end-to-end on release cycles from analysis of requirements up to publishing content.
· Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use.
· Ability to use IBM guidelines, correct grammar, and style guide and document accordingly.
5-13 years of relevant industry experience,
· Good communication and interpersonal skills
· Ability to decipher technical documents and write from a user perspective.
· Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality.
· Documentation Development Life Cycle knowledge.
· Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub.
Knowledge about Cloud technologies and emerging trends
· Contextual help and Online help development with Embedded User Assistance (EUA)
· Progressive disclosure
· Testing GUI/product/help function
Required Education